Reach out by phone, CHAT, or message.
Contact Adelpha
If you are looking for psychiatric care, have questions about services, want to verify insurance, or simply are not sure where to begin, our team is here to help.
You do not need to know the right diagnosis, provider, or treatment before contacting us. We can help guide you through the next steps.
Calling or chatting is often the fastest and easiest way to connect with our team.
Send us a message
How Can We Help?
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Call or chat with our Team
The Easiest Way to
Reach Us
Many patients find it helpful to simply call or chat with their questions. Whether you are looking for an appointment, have questions about insurance, need information about services, or want to understand whether Adelpha may be a good fit, our team is happy to help.
You do not need to have everything figured out before reaching out.
Before you reach out
- We respond to inquiries within 1–2 business days
- You do not need a referral to reach out
- You do not need to know the right diagnosis before contacting us
- Our intake team can answer questions about insurance and scheduling
Locations
Psychiatric care in Encino, Pasadena, and Oakland.
Serving Southern California, the Bay Area, and patients across California when
clinically appropriate.
Encino
6345 Balboa Blvd., Ste 365, Building 3Encino, CA 91316
Pasadena
525 Cordova St.Pasadena, CA 91101
Oakland
1970 Broadway, Suite 940Oakland, CA 94612
Admin Staff Away From Desk: 12:00 PM – 12:30 PM Daily
Telehealth available: Many patients may be able to use telehealth for some visits after the initial in-person evaluation, depending on clinical needs, medication monitoring, safety, location, and provider recommendation.
Call or chat with our Team
For Patients, Families, and Referring Professionals
We welcome inquiries from prospective patients, family members seeking care for a loved one, physicians, therapists, schools, and other healthcare professionals.
If you are unsure whether Adelpha is the right fit, reaching out is a reasonable first step.
Important Information
The first step is a consultation process.
What Happens After You Contact Us?
What to Expect When you Reach Out
01
Reach out
Use the contact form, chat, or call.
02
Tell us what you are looking for
You do not need to know the right diagnosis or service before contacting us.
03
Review fit and next steps
Our team will help clarify the intake process, insurance, and scheduling
04
Begin consultation when appropriate
Your first visits help your physician or marriage and family therapist understand the full picture before making recommendations.
Insurance support is part of making care accessible
Insurance and Courtesy Billing
We know cost and insurance questions can be stressful. Our team will help make the financial side of care as clear as possible and help you understand what information is needed before treatment begins.
Adelpha accepts many commercial insurance plans and also offers courtesy billing for out-of-network patients. For patients using out-of-network PPO benefits, our courtesy billing service can help reduce the burden of submitting superbills independently.
- Many commercial insurance plans accepted
- Courtesy out-of-network billing available
- Cash pay accepted
- Insurance and reimbursement questions reviewed before care begins
- Good Faith Estimate information available for eligible patients
If you are unsure where to begin, reaching out is a reasonable first step.
Adelpha provides thoughtful, comprehensive psychiatric care for patients and families who want clear guidance, qualified support, and care that sees the whole person.