Flexible options based on clinical needs.

Telehealth & In-Person Care (TIPC)

Adelpha provides in-person psychiatric care at our Encino, Pasadena, and Oakland locations. For some patients, telehealth may also be available when clinically appropriate. The most important decision is not whether care happens in person or virtually. The most important decision is determining what type of care is safest, most effective, and most appropriate for your individual situation.
During the consultation process, your physician or therapist will help determine whether telehealth may be a suitable option based on your clinical needs, treatment plan, safety considerations, and other factors.
Someone speaking on a computer to a telehealth psychiatrist in CA
Bright, welcoming therapy office with a gray sofa, blue armchair, colorful rug, coastal artwork, and large windows overlooking trees and mountains.
Telehealth & In-Person Care

What is telehealth (TIPC)?

Telehealth allows patients to meet with their physician or therapist through a secure video platform rather than attending an appointment in person.

Virtual appointments can often be accessed from a smartphone, tablet, or computer, allowing patients to connect with their provider from home or another private location within California.

Telehealth can be a valuable option for some patients, but it is not appropriate for every situation. The decision to use telehealth is based on clinical judgment and individual circumstances.

Do I need to be seen in person before using telehealth?

In many cases, yes.

Adelpha’s approach begins with a thorough evaluation and consultation process. During this process, your physician or therapist will assess your clinical needs and determine whether telehealth may be appropriate for ongoing care.

Some patients may be eligible for telehealth after completing an in-person assessment and establishing care with their provider. Other patients may require ongoing in-person visits based on their treatment needs, diagnosis, medications, safety considerations, or other clinical factors.

Your psychiatrist or therapist will discuss these recommendations with you as part of your treatment planning process.

What services can be provided through telehealth?

When clinically appropriate, telehealth may be available for services such as:

  • Psychiatric consultations and evaluations
  • Medication management follow-up appointments
  • Psychotherapy
  • Couples and family therapy
  • Treatment planning discussions
  • Ongoing psychiatric care

Availability depends on the specific service being provided, the patient’s location, regulatory requirements, and the provider’s clinical assessment.

What are the benefits of telehealth?

For eligible patients, telehealth can offer greater flexibility while maintaining continuity of care.

Benefits may include:

  • Reduced travel time
  • Easier access to follow-up appointments
  • Greater convenience for patients with transportation challenges
  • Improved access to specialized psychiatric care
  • Continuity of care while traveling within California when appropriate

For some patients, telehealth can make ongoing treatment easier to maintain while still receiving consistent support from their provider.

When is in-person care preferred?

There are situations where in-person care may be recommended or required.

Factors that may influence this decision include:

  • Initial evaluations
  • Diagnostic complexity
  • Medication monitoring requirements
  • Safety concerns
  • Clinical presentation
  • Treatment recommendations from your physician or therapist

Adelpha’s goal is not to fit every patient into one model of care. Our goal is to determine the setting that best supports effective treatment and positive outcomes.

Can I switch between in-person visits and telehealth?

In some cases, yes.

Many treatment plans include a combination of in-person and telehealth appointments over time. Recommendations may change based on your progress, clinical needs, treatment goals, or changes in circumstances.

Your physician or therapist will discuss available options and help determine the most appropriate approach as your care evolves.

How do I know if telehealth is right for me?

The best way to determine whether telehealth may be appropriate is through the consultation process.

During your evaluation, your physician or therapist will review your needs, discuss available treatment options, and help determine whether telehealth can safely and effectively support your care.

Call Adelpha Psychiatric Group today to learn more about in-person and telehealth care options or request a consultation online.

Insurance support is part of making care accessible

Insurance and Courtesy Billing

We know cost and insurance questions can be stressful. Our team will help make the financial side of care as clear as possible and help you understand what information is needed before treatment begins.

The first step is a consultation process.

What to Expect when you Reach Out

Thoughtful care starts with a thorough evaluation.

At Adelpha, getting started does not mean rushing into treatment without context. The first few visits start with an initial consultation period. This process includes at least two visits for adults and three visits for children and adolescents within the first month. This gives your physician or marriage and family therapist time to understand your history, current concerns, goals, previous treatment, and what kind of care may be helpful.

When appropriate, your physician or marriage and family therapist may ask to coordinate with your prior or current mental health providers, your primary care physician, or family members involved in your care. At the end of the consultation phase, we will share our impressions and recommendations. We will work with you to determine whether ongoing care with Adelpha is clinically appropriate and develop a comprehensive treatment plan.

01

Reach out

Use the contact form, chat, or call.

02

Tell us what you are looking for

You do not need to know the right diagnosis or service before contacting us.

03

Review fit and next steps

Our team will help clarify the intake process, insurance, and scheduling

04

Begin consultation when appropriate

Your first visits help your physician or marriage and family therapist understand the full picture before making recommendations.

If you are unsure where to begin, reaching out is a reasonable first step.

Adelpha provides thoughtful, comprehensive psychiatric care for patients and families who want clear guidance, qualified support, and care that sees the whole person.

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